- Delivering exceptional holistic healthcare advice, helping our customers and patients to make appropriate choices about health and wellness products and services
- Actively interacting with and approaching customers, using The Boots Healthcare Way to ensure the customer has choice of solutions and the right advice to meet their needs
- Acting as the store’s health and wellbeing ambassador, keeping up to date with the latest products and topics in the health and wellness world
- Embracing and promoting the Boots omnichannel offering and signposting customers and patients to further solutions (e.g. Pharmacy Services, Online Doctor, Boots.com)
- Building strong relationships with their customers and local community
- Referring patients to an appropriate healthcare professional when necessary (e.g. Pharmacist)
- Energetic and passionate about finding the best solutions for your customers
- Curious about patients, customers and their holistic health and wellbeing
- Empathetic, approachable and able to interact sensitively
- A team player that loves to contribute to the team and store’s success
- Digitally savvy and comfortable with embracing technology and the omnichannel offering
- Commercially driven and focused on delivering a great customer experience
- An ambassador for the Boots brand and healthcare, eager to learn about everything health
- You will be prepared to learn & be comfortable in completing a Healthcare training Programme at NVQ2 or equivalent
- Competitive holiday allowance (with the option to buy more days)
- Boots Retirement Savings Plan
- Discretionary Christmas Gift Payment
- Generous staff discount