Retirement Housing Advisor

This is a temporary contract role for an experienced administrator.

Job Purpose

• Support the delivery of an efficient, effective and consistent tenancy management service, predominantly to older and vulnerable tenants across Eastbourne and Lewes.

• Supporting Retirement Housing tenants to maintain their independence e.g. encouraging customer self-serve and spotting opportunities for the business to initiate further enabling and self-serve.

• Respond to customer concerns, manage processes and liaise with specialists and partner agencies. Maintain confidentiality in line with agreed policy and relevant data protection legislation.

• To support the continuous improvement of processes and procedures within the service using best practice from others where appropriate.

We endeavour to reply to all applications, however, if you haven`t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.