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Page Personnel is partnering with a successful business who are looking for a Returns Administrator to join their accountancy team on a full time permanent basis.
Client Details
Our client is a successful business that has seen rapid growth in the past 12 months. They are based in Hedge End and do require travel to their offices.
Description
As the Returns Administrator, you will be responsible for:
- To co-ordinate and communicate with other departments e.g finance to ensure that customer requirements are met within the required timescales.
- Process collections from customers within agreed timescales meeting customer
- To follow up on failed collections and maintain appropriate spreadsheets within the department to ensure necessary action is taken to predetermined timescales.
- To respond to customer enquiries in a professional and efficient manner by phone and email as appropriate and to identify and resolve all customer issues, delivering outstanding customer service
- To assist the Department in developing cross team co-operation and liaison with all departments.
- To undertake any ad hoc tasks that may be necessary as specified by the Returns.
Profile
To be successful for the Returns Administrator position, you must:
- Previous experience in similar position, data entry, answering incoming telephone calls.
- High organisational skills and ability to manage a number of projects at the same time.
- Ability to prioritise own workload.
- Competent IT skills
- An administrative background
- Must be detail oriented.
- Expereince with invoices and processing
Job Offer
Salary £20,000 - £25,000
