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Customer Service Advisor

Clearwater People Solutions Ltd
Posted 19 days ago, valid for 23 days
Location

Eastleigh, Hampshire SO53 4DG, England

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

Employee Assistance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An exciting role has become available for a Customer Service Advisor with a leading nationwide service provider.
  • This position is ideal for someone seeking to start their career and offers permanent, full-time employment based in Chandlers Ford.
  • The role requires outstanding communication skills and the ability to work under pressure in a fast-paced environment.
  • Key benefits include 23 days of holiday plus bank holidays, healthcare cash plans, and a cycle to work scheme.
  • The salary for this position is competitive, and candidates are encouraged to apply regardless of their level of experience.

An exciting role has become available to work with our client, a leading nationwide service provider. This is a fantastic opportunity for somebody looking for a first step in their career. Our client is keen to support you with your career progression. This role is a permanent, full time position and is on site - based in Chandlers Ford.

Key benefits for the Customer Service Advisor:

  • 23 days holiday plus bank holidays, rising to 28 days
  • Discounts and savings hub
  • Healthcare cash plan
  • Cycle to work scheme
  • Robust Employee Assistance Programme

Key skills/experience for the Customer Service Advisor:

  • Outstanding communication skills both verbal and written
  • Able to work under pressure in a fast-paced, ever-changing environment
  • An eye for detail, taking pride in your work and willing to go the extra mile to ensure quality

Key accountabilities for the Customer Service Advisor:

  • Answering incoming calls, ensuring excellent customer service throughout
  • Logging customer call outs into the company's service system
  • Updating and maintaining customer records
  • Building rapport with customers by being professional, helpful, and flagging any customer concerns with the team

Please apply for the Customer Service Advisor role as directed!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.