Customer Service Advisor

Dynamite Recruitment Solutions Ltd

Posted 4 days ago, valid for 25 days

Eastleigh, Hampshire SO53 4DG, England

£20,000 - £24,000 per annum

Full Time

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Sonic Summary

The position of Customer Service Advisor is available in Chandlers Ford with a salary of £23,500.
This full-time, permanent role requires candidates to have experience in customer service, ideally with a focus on building relationships.
The responsibilities include handling inbound calls, resolving customer queries, and maintaining an updated database.
The job offers benefits such as 22 days of holiday, which increases to 25 days, along with a structured training program and opportunities for progression.
Candidates are encouraged to apply now or reach out for more information.

Customer Service AdvisorChandlers Ford£23,500Full Time / Permanent Dynamite Recruitment are excited to confirm that we have a brand new role for one of our biggest clients who are recruiting a Customer Service Advisor to join their team. This role will be dealing with existing customers and offers variation within the role where you can build relationships with customers, engineers and other internal departments. The Benefits of a Customer Service Advisor:

A competitive salary
22 days holiday raising to 25 days
A structured training programme and ongoing support
Plenty of progression available

The Role of a Customer Service Advisor:

Handling inbound calls from existing customers and dealing with queries such as invoice queries, confirmation of dates engineers are attending site, any issues the customer may have
Problem solving and ensuring the customer is satisfied
Building relationships with customers, engineers and other departments
Ensuring the database is up to date with notes and any changes that need amending have been completing
Replying to customers via email
Ensuring you are delivering a high level of customer service

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