Customer Support Executive

This will be a full time, temp role, with Hybrid working after initial training period.

We are currently looking for a Customer Service Advisor to work for a fantastic organisation based in Eastleigh. They are well respected in their field are a really friendly and supportive team. You will need previous customer service experience although full training will be provided. You will be providing telephone and email based customer service support. This will also be a great opportunity for someone who wants to further develop in an office based environment, and those whole enjoy dealing in a customer service environment.

The Customer Support Executive Role

This is very much a busy all round customer service role where you will be responsible for a large variety of customer support tasks including:

• Responding quickly and effectively to customer requests over the phone and via email / digital platforms.
• Providing the highest level of customer service
• Answering inbound calls and emails
• Other ad-hoc administrative tasks

The Ideal Candidate

In order to be considered for this role, you must have excellent communication skills. You should also be confident and professional in your approach and need to have a friendly but efficient manner. You must also pay good attention to detail and have strong computer skills. Good listening skills are paramount, as is the enthusiasm to provide an excellent level of customer service. This company really cares about their customers, so it is important that you also have that care factor.

Additional Information

Please note, due to the volume of applications we are unable to contact each applicant individually. If you have not heard from us within 3 days of application please assume that you have been unsuccessful on this occasion.