Claims Data Manager

Job Title: Claims Data ManagerContract Type: Permanent, full time, part time, job share consideredWork level: 5Salary: £60,000 - £88,000Location: Eastleigh preferred, other locations also considered – the team works in the Eastleigh office 1 day per week Closing Date: Sunday 1st December 2024

Claims Data Manager: The new Claims Data & Analytics team is looking for an experienced Manager to lead the Data side of the team. The ideal candidate would be deeply experienced in working with data and enjoy forming relationships with stakeholders and understanding their needs. In this role, you will lead on several high-profile, high-impact projects, in particular the “Claims Data Squad” – the project to replatform Claims data to enable better automation and move the Claims function, as well as the business, towards enhanced data-led decision making.

It's an exciting time to join the Ageas Claims Department, with a wide-scale modernisation programme underway and plenty of opportunities for growth and development. As Claims Data Manager, you will play a key role in the success of the business through the provision of high-quality claims data and state-of-the-art reporting suite. You will have the freedom to shape your area of the team, to best enable us to reach these goals. The ability to prioritise in managing projects and stakeholders is essential, as is the desire to develop others and work as a team.The key accountabilities of the Claims Data Manager role include:

• Play a key role in driving the development and implementation of a comprehensive data strategy for Claims, aligned to the UK data strategy and the overall business strategy.
• Ensure the department and wider business stakeholders get maximum value from the Central Data Platform by understanding and articulating claims data requirements and acting as the Product Owner within the Claims Data squad.
• Lead on the design and build of the extensive Claims Dashboard suite, working with stakeholders at all levels to understand requirements, while ensuring consistency and best practice.
• Take responsibility for the provision of accurate data to third parties, including the regulator, ABI, and benchmarking partners.Support the implementation of the company data governance policies and data quality standards to ensure integrity and accuracy of claims data.  
• Drive the development of skills and capabilities of direct reports and assist with training the wider team and claims function where there are gaps in data literacy.
• To be successful in being considered for the Claims Data Manager role you will need the following knowledge, skills and experience:
• A deep understanding of data, data quality and credibility, the importance and potential of rich, complete and accurate data, and a broad knowledge of how it is used across the business.
• Excellent stakeholder management skills, with the ability to influence and drive through change. 
•  A proven track record in planning and project management, with the ability to form a plan, manage priorities, report on delivery and achieve key milestones.
• Prior experience of leading a team, and confidence with resource planning.
• The ability to communicate complex messages both at senior management level and at delivery team level, along with the wider Claims department and peers in the business.
• A numerate degree, apprenticeship or advanced qualification is an advantage but not essential.

To be successful in being considered for the Claims Data Manager role you will need the following knowledge, skills and experience: 

• A deep understanding of data, data quality and credibility, the importance and potential of rich, complete and accurate data, and a broad knowledge of how it is used across the business. 
• Excellent stakeholder management skills, with the ability to influence and drive through change. 
• A proven track record in planning and project management, with the ability to form a plan, manage priorities, report on delivery and achieve key milestones. 
• Prior experience of leading a team, and confidence with resource planning. 
• The ability to communicate complex messages both at senior management level and at delivery team level, along with the wider Claims department and peers in the business. 
• A numerate degree, apprenticeship or advanced qualification is an advantage but not essential. 

Here are some of the benefits you can enjoy within the Claims Data Manager role based in Eastleigh: 

At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK.

 Flexible Working - Smart Working @ Ageas gives employees flexibility around location (as long as it’s within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares . We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days.

 Supporting your Health – Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities – Yoga, Mindfulness.

 Supporting your Wealth – Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.

 Supporting you at Work - Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more.

Supporting you and your Family – Maternity/pregnant parent/primary adopter entitlement of 16 weeks’ at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks’ full pay.

 Benefits for Them – Partner Life Assurance and Critical Illness cover