- Managing the team inbox and work orders.
- Scanning and filing documents.
- Overseeing stock levels.
- Support customers with necessary guidance.
- Liaise with internal and external departments, via telephone and email.
- Update and logging incidents accordingly.
- Provide necessary reports.
- Take ownership of internal App used, including attending meetings related to relevant updates.
- A strong understanding and confidence with handling Domestic Abuse and Anti-Social Behavior cases.
- Excellent communication skills.
- Strong IT skills.
- Experience within administration.
- Resilience when handling safeguarding issues.