- Managing the team inbox and work orders.
- Scanning and filing documents.Â
- Overseeing stock levels.Â
- Support customers with necessary guidance.Â
- Liaise with internal and external departments, via telephone and email.
- Update and logging incidents accordingly.
- Provide necessary reports.Â
- Take ownership of internal App used, including attending meetings related to relevant updates.Â
- A strong understanding and confidence with handling Domestic Abuse and Anti-Social Behavior cases.Â
- Excellent communication skills.Â
- Strong IT skills.Â
- Experience within administration.Â
- Resilience when handling safeguarding issues.Â