Home
Eastleigh
Ict system administrator
Key Accounts Administrator

Key Accounts Administrator

Dynamite Recruitment Solutions Ltd

Posted 10 days ago, valid for 14 days

Eastleigh, Hampshire SO53 4DG, England

£25,000 - £30,000 per annum

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The position is for a Key Accounts Administrator located in Chandlers Ford, offering a permanent full-time role with a salary of £24,000 per year.
The ideal candidate should be proactive and motivated, with responsibilities including liaising between customers and internal teams, ensuring KPIs are met, and maintaining account data.
Daily, weekly, and monthly tasks will be assigned to support large national customers, along with handling overflow phone calls.
Candidates are expected to have a good understanding of Fire Security Products and experience with NAV to improve processes and maintain customer information.
The role requires strong communication and liaison skills with customers and internal departments, and applicants should have relevant experience, although the specific years of experience required are not mentioned.

Clear progression

Key Accounts Administrator - Chandlers FordMonday to Friday - Permanent full time£24K We are working with an industry leading national Fire Security business that is rapidly growing and seeking a proactive and motivated professional to join the team. They have a track record of providing fantastic opportunities to candidates throughout the country and are seeking an Administrator to work from their Head Office in Chandlers Ford area!Responsibilities:

To provide support on & to liaise between the customer and internal teams to ensure any KPIs or Service Level Agreements on the accounts are met.
To ensure all accounts data is updated.
To complete daily, weekly and monthly tasks as assigned to you to support on large national customers.
To answer the phone when the call volumes are exceeding normal levels or when assigned to overflow.
To upload documents to customer specific portals in line with their contract requirements as required
To proactively identify ways to improve our processes to be as automatic as possible through good knowledge of NAV.
To maintain the information on the customer comments in NAV and on all intranet/SharePoint platforms.
To have a good understanding of Fire Security Products to assist in the management of the account, your commerciality, and positive views the customer has about the business.
To have excellent liaison and communication to all customers and departments.

Apply now or contact /

Apply now in a few quick clicks

Key Accounts Administrator

Project Support Engineer/Desktop Support Engineer

Project Support Engineer/Desktop Support Engineer

Lead Storage Administrator