Home
Eastleigh
Ict system administrator
Key Accounts Administrator

Key Accounts Administrator

Dynamite Recruitment Solutions Ltd

Posted 25 days ago, valid for 19 days

Eastleigh, Hampshire SO53 4DG, England

£24,000 - £28,800 per annum

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The Key Accounts Administrator position is available in Chandlers Ford, offering a permanent full-time role with a salary of £24K.
The role is with a rapidly growing national Fire Security business that values proactive and motivated professionals.
Candidates will be responsible for supporting customer accounts, ensuring KPIs and Service Level Agreements are met, and maintaining accurate account data.
The position requires excellent communication skills and a good understanding of Fire Security products to foster positive customer relationships.
Applicants should possess relevant experience in administration, although the specific number of years required is not stated in the job description.

Clear progression

Key Accounts Administrator - Chandlers FordMonday to Friday - Permanent full time£24K We are working with an industry leading national Fire Security business that is rapidly growing and seeking a proactive and motivated professional to join the team. They have a track record of providing fantastic opportunities to candidates throughout the country and are seeking an Administrator to work from their Head Office in Chandlers Ford area!Responsibilities:

To provide support on & to liaise between the customer and internal teams to ensure any KPIs or Service Level Agreements on the accounts are met.
To ensure all accounts data is updated.
To complete daily, weekly and monthly tasks as assigned to you to support on large national customers.
To answer the phone when the call volumes are exceeding normal levels or when assigned to overflow.
To upload documents to customer specific portals in line with their contract requirements as required
To proactively identify ways to improve our processes to be as automatic as possible through good knowledge of NAV.
To maintain the information on the customer comments in NAV and on all intranet/SharePoint platforms.
To have a good understanding of Fire Security Products to assist in the management of the account, your commerciality, and positive views the customer has about the business.
To have excellent liaison and communication to all customers and departments.

Apply now or contact /

Apply now in a few quick clicks

Key Accounts Administrator

D365 CE Support Specialist

Lead Storage Administrator

Accounts Administrator