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We are working with a provider of affordable housing, who are looking to recruit a Scheduling Co-ordinator on a temporary basis.
Based in the organisations Eastleigh office, you will be required to schedule, coordinate, monitor and proactively manage the Damp and Mould Decorators and Surveyors diaries to deliver an effective service.
Key Duties include:
- Taking ownership of the coordination of the Operatives diaries to deliver an effective service. To ensure works are completed in line with KPI’s and SLA
- Liaising with the Senior Managers, Surveyors, Operatives to effectively coordinate works to ensure that all requirements from all areas are fulfilled so that they are completed efficiently, and excellent customer service is provided.
- Liaising and engaging with customers to schedule in appointments and to keep them up to date. Where there could be possible legal implications ensure there is a strong emphasis on providing an excellent customer service.
- Co-ordinating Electrical, Gas, EPC, Asbestos Surveys and any other documents relevant to the case. Ensuring all relevant certifications are up to date
- Ensuring the raising of PO’s and the purchase ledger process are compliant with the business financial requirements.
- Working with surveyors to raise jobs when required, including liaising with Sub Contractors as necessary.
- Management of performance and assurance spreadsheets, raising jobs as required.
- Interrogating data to ensure work is scheduled in by priority
We are looking for someone with experience of scheduling jobs, excellent customer service skills, and strong communication, organisational and prioritisation skills.
You will ideally have previously worked for a housing provider, maintenance contractor or Utilities company.
For more information, or to apply, please submit your CV
