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Helpdesk Administrator

Helpdesk Administrator

Burton Bolton & Rose Recruitment Services Limited

Posted a day ago, valid for 19 days

Edgware, Greater London HA8 7JG

Full Time

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Sonic Summary

The Helpdesk Administrator position is located in Edgware, Middlesex, offering a salary of £29,500 along with pension and parking benefits.
The ideal candidate should be capable, organized, and enthusiastic, thriving in a team environment.
Key responsibilities include managing a busy helpdesk, logging calls, tracking work progress, and collating engineers' timesheets.
The role also involves raising purchase orders for spare parts and updating weekly reports on completed work.
Candidates should have relevant experience, although the specific number of years required is not mentioned in the job description.

Helpdesk Administrator

Edgware, Middlesex

£29,500 + Pension + Parking

This role would suit a capable and organised Helpdesk Administratorwith lots of verve and enthusiasm who is happy working in a team environment and contributing to the overall success of projects undertaken.

Some of your duties will include:

- Managing a busy helpdesk and handing incoming calls from clients requiring maintenance support

- Logging details of all calls managed onto the computer system and allocating jobs to team of Engineers

- Tracking work being completed from instigation stage through to successful completion

- Collating Engineers timesheets on a weekly basis, costing work completed and raising client sales invoices

- Raising purchase orders daily for spare parts and ensuring the prompt delivery

- Controlling and updating weekly reports monitoring and recording details on work completed

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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