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We are looking for a General Manager to join the team and lead the Hotel and continue to grow our guest experience, reputation and profitability. You will be responsible for overseeing the day to day running and strategic planning of the hotel operations, working closely with the Heads of Departments, HR, Finance and Commercial teams.
We are looking for someone who…
- Has experience in quality lifestyle luxury properties, confident in working high standards and ensuring a luxury stay at all points throughout our Guests experiences. Senior experience ideally already working at hotel manager level or operations manager level within a similar style property.
- Has a strong guest focus. Therefore, we need someone who is forward thinking and strategic, and who has experience within a multi-venue establishment (ideally within a luxury property). You will be someone who always keeps guests at the centre of their approach.
- Leads with a hands-on approach, You will embrace a proactive approach to management, identifying those in need of support and determining the best ways to assist them. As an inspirational leader, you will lead by example.
- Can problem solve on their feet. You will be apt in identifying problems and providing solutions fast, whilst keeping the best interests of the guest, team and owner at the forefront of your decisions.
- A background in Luxury Experience. You will have a proven track record of engaging with high-profile individual guests and groups, adept at meeting their complex needs and exceeding their high service expectations...
- Has commercial acumen. You will have proven experience in driving revenue and conversion.
