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Reed Business Support are working with a dynamic, multi award winning, property management company specialising in the lettings and maintenance of residential properties.
Job Title: Maintenance Coordinator/Administrator
Job Type: Full-time
Pay: £25,000.00-£27,000.00 per year
Work Location: Edinburgh city centre (office based)
Working hours- Monday- Friday 9am-5pm (no weekends)
We are on the hunt for an organized and proactive Property Lettings Maintenance Co-ordinator to join their team and play a key role in maintaining their portfolio of properties.
Job Overview:
As a Property Lettings Maintenance Co-ordinator, you will be responsible for overseeing and managing maintenance issues across our clients portfolio of properties. You will be the first point of contact for tenants and contractors, ensuring that maintenance requests are handled efficiently and that properties are maintained to the highest standards.
Key Responsibilities:
- Maintenance Coordination
- Act as the main liaison between tenants, property managers, landlords and contractors for all maintenance-related issues.
- Manage the maintenance platform used for reporting maintenance issues
- Schedule and coordinate repairs, inspections, and general maintenance for residential properties.
- Track maintenance requests and ensure that all issues are resolved in a timely manner.
- Develop and maintain relationships with a network of reliable contractors and service providers.
- Obtain quotes for repairs and maintenance and ensure that work is completed to the required standard.
- Handle maintenance-related queries and requests from tenants in a professional and efficient manner.
- Provide updates to tenants on the status of their maintenance requests
- Maintain accurate records of all maintenance work, and contractor, tenant and landlord communications.
- Provide regular updates and reports regarding the status of maintenance tasks.
- Property Compliance - arranging remedial works
Skills and Qualifications:
- Strong organizational and time-management skills with the ability to prioritize tasks.
- Excellent communication skills, both written and verbal, for effective interaction with tenants, contractors, and Landlords
- Problem-solving skills and the ability to handle multiple tasks efficiently.
- Strong IT skills
- This position would suit someone who has an administrative background within the Trades Industry
If you come with strong administrative and fantastic customer service skills with strong organizational skills....Reed want to hear from you TODAY!
