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Edinburgh, City of Edinburgh
Bus driver
Customer Assistant Bus Station

Customer Assistant Bus Station

Pertemps Scotland

Posted 2 days ago, valid for 3 days

Edinburgh, City of Edinburgh EH105BP, Scotland

Part Time

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Sonic Summary

Pertemps is recruiting Operatives for Edinburgh Bus Station, requiring strong customer service skills and flexibility to work various shifts.
The role offers a salary ranging from £13.48 to £20.14 per hour depending on the time of work and includes opportunities for overtime and First Aid training.
Candidates must be able to work a rotating shift pattern of 7 days on followed by 3 or 4 days off, with shifts between 06:15-14:45 and 14:15-22:40.
Full training is provided, and the position is an ongoing temporary assignment with up to 33 days of holiday per year.
While prior experience in a live traffic environment is preferred, the main requirements include strong communication skills, problem-solving abilities, and a high level of customer service.

Pertemps are currently working alongside one of Edinburgh's largest employers to recruit Operatives to work within Edinburgh Bus Station in the City Centre.If you have strong customer service skills and are looking for a new challenge this could be the role for you!Full training will be provided. Opportunities for First Aid training, Overtime availableShift Pattern: 7 days on, 3 off. Then 7 days on 4 off. Woking on rotation between 06.15-14.45 or 14.15-22.40Rate of pay:Weekday Standard - £13.48Weekday unsociable (Monday - Friday 6am-7am, 9pm - 12am) - £17.24Weekend standard (Sat&Sun, 7am-9pm) - £16.38Weekend unsociable (Sat&Sun 6am-7am, 9pm-12am) - £20.14You must be fully flexible to work Monday to Sunday.Duration: Ongoing temporary assignmentUp to 33 days holiday per yearThe successful candidate will carry out the following duties:

Managing live traffic movements
Service provision to users of the bus station
Ensuring that all facilities and areas of the bus station are in a safe and clean condition
Assist in managing/developing and improving services and facilities at the bus station
Ensuring that agreed levels of service are maintained
Full training will be provided

What we are looking for:

Ability to work within a team environment, with both internal and external partners
Ability to interact with users of the bus station and provide clear and accurate information on services
High level of customer service
Strong problem solving skills
A degree of tact, diplomacy and sensitivity, both personal and political nature
A can-do attitude
Literacy and strong IT knowledge
Strong communication skills
Excellent awareness of Health and Safety requirements
Preferably experience of working within a live traffic environment

Personal attributes:

Well presented
Enthusiastic
Resilient
Motivated and eager to work to high standards during all shifts
Good listening skills
Work using your own initiative or as part of a team
Highly reliable
Excellent observation skills due to the high level of health and safety requirements

If you are interested in the role and have the relevant skills and flexible with shifts please apply via this advert.

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