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Our client is a highly reputable and continuously growing organisation within Edinburgh. They provide comprehensive support to clients throughout their entire lifetime, ensuring a high level of advice and ongoing service. Due to continued growth, they are seeking a Home & Business Advisor to join their successful team.The RoleAs a Home & Business Advisor, you will be responsible for:* Engaging with clients and referrers to build strong relationships, ensuring an excellent client experience and outcome.* Keeping clients and referrers informed at every stage of the process* Advising clients across Scotland on current market trends and price margins * Using the in-house system to maintain accurate records of client circumstances, funding arrangements, and position.* Assisting clients with processes such as sale and purchase conveyancing, release of equity, re-mortgages, and transfer of title work.* Regularly reporting to the New Business Management team.Required Knowledge and Experience* Previous experience in a property or conveyancing role, ideally in client relations, sale or purchase negotiation.* Knowledge of the Scottish property market and the conveyancing process, with the ability to build lasting relationships for future business.* Experience using client management systems.* Proficiency with Microsoft Office, advanced Excel, and strong experience in customer service via phone and email.Our ideal candidate would also:* Possess excellent social and interpersonal skills when dealing with clients.* Be capable of making quick, informed decisions while keeping clients up to date throughout the process.* Take pride in delivering high-quality, accurate, and timely information with personable and informative communication.* Work effectively as part of a large team and contribute to overall business objectives.* Ideally have 2 years' experience in residential property or conveyancing.Benefits* A competitive salary between £25,000 and £30,000, with an annual review and potential bonus based on performance.* 32 days holiday per year (including bank holidays).* 3 x Death in Service benefits.* Membership of an occupational pension scheme.* Wellbeing initiatives and access to an online Health Provider.This is an exciting opportunity to join a thriving organisation. If you think this role is for you, apply today!
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