Call Centre Assistant

Call Centre Assistant Opportunity– Longbridge, Birmingham!

Are you a proactive, people-focused individual with a passion for providing exceptional customer service? If so, you could be the perfect fit for a Call Centre Assistant role for our client based within Longbridge, Birmingham!

In this exciting and varied role, you’ll be the first point of contact for customers, ensuring they receive top-tier service. No prior experience? No problem! Our client will provide all the training you need. 

What’s on Offer?

• Salary: National Minimum Wage with a 6-month pay review
• Flexible working Hours: 37.5 hours per week with flexible shifts from 8:30 AM – 4:30 PM or 10:00 AM – 6:00 PM
• Pension: Auto-enrolment into the company pension scheme with employer contributions
• Employee Perks: Access to company Perks – a portal offering a wide range of discounts and savings
• Discounts for you and your family
• Bonus: Performance-based bonus
• 28 Days Holiday including bank holidays
• Birthday Off – A day to enjoy your special day with no work commitments

What We're Looking For!
To succeed as a Call Centre Assistant, we need you to hold:

• Customer Service Experience: Whether it’s from retail, hospitality, or another service-focused role, they are seeking someone who can connect with customers
• General Administration Skills: Comfortable handling calls, booking appointments, and managing administrative tasks
• A Team Player: A positive attitude and willingness to assist your colleagues in when needed

Our client is committed to providing ongoing support, training, and development to help you succeed and grow within the company. Plus, you’ll enjoy working in a dynamic, friendly team environment that values collaboration and customer care.

Location: Longbridge, Birmingham

Working Hours: 37.5 hours per week, flexible shift patterns

Ready to take the next step in your career? Apply now to become part of our clients expanding family and help deliver outstanding service to customers!

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