Service Delivery Analyst

Meraki Talent Limited

Posted 9 days ago, valid for 9 hours

Edinburgh, City of Edinburgh EH105BP, Scotland

£28,000 - £33,600 per annum

Full Time

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Sonic Summary

Meraki Talent is seeking a Service Delivery Analyst for a leading international law firm based in Glasgow or Edinburgh, with a hybrid working model.
The role requires a minimum of 1 year of experience in project management or service delivery, preferably within the legal or professional services sectors.
Key responsibilities include managing project governance, delivery, and performance while ensuring adherence to timelines and budgets.
The position offers an opportunity to work closely with the Senior Service Delivery Manager and contribute to continuous improvement initiatives.
Salary details were not specified in the job posting, but interested candidates should apply promptly as the start date is projected for October 24, 2024.

Service Delivery AnalystPermanentGlasgow or Edinburgh (Hybrid)Posted 23/10/2024CVs by AsapStart Date Oct 24 – Dec 24. Meraki Talent is looking to recruit a Service Delivery Analyst for our client – a market leading and internationally operated law firm. The client invests heavily in new technology and embraces digital change as a source of competitive advantage.They are looking for a Service Delivery Analyst to join a team within the legal technology space that is focused on driving innovation and improving business processes. You will collaborate with the Senior Service Delivery Manager and the responsibilities include managing the governance, delivery, and performance of legal tech projects by overseeing project scoping, timelines, and stakeholder engagement while maintaining key documentation and driving continuous improvement.Responsibilities of the Service Delivery Analyst

Lead legal technology project scoping, governance, and delivery
Ensure projects follow timelines, budgets, and service standards
Use project tools to track progress and troubleshoot issues
Maintain Legal Services documentation and standard materials
Support continuous improvement and financial tracking

Experience of the Service Delivery Analyst

Minimum of 1 year in project management or service delivery positions
Experience in legal or professional services sectors
Excellent communication, multitasking, and technical skills
Proactive and detail-oriented approach, with the ability to adapt in a dynamic environment

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