Are you an experienced Credit Controller Supervisor/Manager who is looking for a new opportunity to work for a professional services organisation that is going through a period of growth? My client is looking to strengthen their current team with the appointment of a permanent Credit Control Manager. The role is based in Edinburgh city centre.The company offers a competitive salary with annual review and potential bonus award depending upon performance.

32 days holiday a year (Inc. Bank Holidays)
Birthday off
3 x Death in Service Benefits
Hybrid Working
Membership of an occupational pension scheme
Wellbeing initiatives and opportunity to access online Health Provider

You will join a strong and dynamic team who provide finance services to a professional services team.

Ensure service levels and KPI’s for the credit control team are being achieved
Develop processes and procedures with key aim of continually improving efficiencies and experiences
Ensure processes and procedures are being followed, the appropriate internal controls are in place, and both are being reviewed on a regular basis
Develop the skills of the team members ensuring they have SMART goals and development plans in place in line with their personal development and objectives
Driving the teams to strive for excellence with high quality outputs and outcomes
Manage a portfolio of accounts ensuring timely and effective collection of debt.
Establishing relations with clients finance teams to drive efficient and timely cash collection.
Attendance at monthly review meetings to assist Head of Credit Control
Excellent customer service on telephone calls, emails received from clients
Chase overdue debtor balances in line with Credit Control Procedures and workflows.
Monitor monthly payment plans to ensure funds are received on due date.
Issuing fees/receipts to clients at month end and upon completion of property sale.
Take card payments via online portal.
Maintaining & monitoring Credit Control inbox daily, escalating as required.
Ensure the highest standards of quality, accuracy for input into systems.
Ad Hoc duties as and when required by the management team.

Skills required include;

Credit control experience within legal sector is desirable although not essential.
Previous experience managing/supervising a team
Excel skills required, ability to produce pivot tables, vlookups & other formulated data desirable although not essential.
Work within a fast-paced environment.
Ability to work under own initiative and proactively drive improvement in function.
Team player capable of building strong relations with clients and colleagues.
Positive attitude.
Good attention to detail.
Adapts well to change

Please apply on the link below; Pertemps acts as both an employment business and an employment agency.