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Our client is seeking a Customer Support Assistant to join their dynamic team in Edinburgh City Centre. Offering a competitive salary of £26,000 per annum, this full-time, permanent role is perfect for someone who thrives on delivering outstanding service and enjoys working in a vibrant setting!
Why Join This Team?- Be the first point of contact, ensuring customers feel valued and supported
- Play a key role in operations, financial administration, and customer engagement
- Collaborate with senior management on exciting projects
- Work in a well-established organisation committed to excellence and consumer protection
- Monday - Friday, 8:30am-4:30pm
- Customer Interaction - Handle incoming calls, process payments, and assist customers with enquiries
- Financial Administration - Manage payments, invoicing, and record-keeping with precision
- Operational Support - Assist with audits, Assay Assured registrations, and tracking systems
- Stock & Data Management - Maintain accurate customer records and oversee stock ordering
- Collaboration - Work closely with senior management and cross-functional teams
- Strong telephone communication skills and a passion for customer service
- Experience in administrative support
- Excellent attention to detail and problem-solving abilities
- Confidentiality and professionalism in handling customer accounts
- Ability to prioritise workload effectively in a fast-paced environment
- Ensure seamless payment processing and maintain high service standards
- Build strong relationships with customers and colleagues
- Uphold company values and contribute to an organisation that protects consumers
This is an opportunity to be part of a historic and highly respected organisation where customer service meets purpose. If you're ready to step into a role where your skills will be valued and your work will make an impact, apply today and take the next step in your career!
This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer.
To apply, please send your CV and cover letter to . Due to the volume of applications, only shortlisted candidates will be contacted. We look forward to reviewing your application.
**If you are currently registered with Office Angels and interested in this role please contact your consultant directly by email**
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
