Customer Service Advisor

Posted 14 hours ago, valid for 4 days

Edinburgh, City of Edinburgh EH105BP, Scotland

£24,000 - £28,800 per annum

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The job title is Customer Service Advisor with a salary of £13 per hour.
The position is initially for a 5-month contract based in Edinburgh with hybrid working options.
Candidates should have previous customer service experience and possess excellent communication and problem-solving skills.
Key responsibilities include answering inbound calls from pension customers, resolving complex queries, and ensuring customer satisfaction.
The role is Monday to Friday from 9am to 5.30pm, and the employer offers a supportive work environment with opportunities for career progression.

Job Title: Customer Service AdvisorSalary: £13 per hourContract: Initially 5 monthsLocation: Edinburgh (Hybrid)

Hours: Monday - Friday 9am - 5.30pmOverview:As a Customer Service Advisor at a leading Financial Services provider, you will be responsible for taking inbound calls from pension customers, providing excellent customer service, resolving complex queries and ensuring customer satisfaction.Ideal Candidate:- Previous customer service experience- Excellent communication skills- Strong problem-solving abilities- Ability to work well under pressure- Good attention to detailBenefits:- Weekly pay- Hybrid working options- Opportunities for career progression- Monthly attendance bonus- Supportive and inclusive work environmentKey Responsibilities:1. Answering incoming calls from pension customers2. Resolving customer complex queries efficiently3. Providing accurate information and guidance to customers4. Updating customer records accurately5. Meeting and exceeding customer service targets

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Apply now in a few quick clicks

Customer Service Advisor

Customer Service Representative

Customer Service Representative

French Speaking Customer Service Representative