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Customer Service Advisor (Fluent German)

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Posted 10 hours ago, valid for 12 days
Location

Edinburgh, City of Edinburgh EH1 3DX, Scotland

Salary

£25,800 per annum

Contract type

Full Time

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Sonic Summary

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  • The job opening is for a German Speaking Customer Service Advisor located in Edinburgh.
  • The position offers a salary of £25,800 per year and is a full-time, permanent role.
  • Candidates should possess strong communication skills, adaptability, and attention to detail, while also demonstrating reliability and problem-solving abilities.
  • Experience in a customer service environment is preferred, particularly in managing customer accounts and handling high-volume calls.
  • This role involves building relationships with customers and carriers, delivering exceptional service, and representing the brand professionally.

Exciting Opportunity Alert!

Job Title: German Speaking Customer Service Advisor

Location: Edinburgh

Salary: 25,800 per year

Employment Type: Full Time, Permanent

Are you a talented Customer Service Advisor looking for your next big adventure? Do you excel in a vibrant, cutting-edge work environment? Are you fluent in German and ready to make an impact?

Join our client, a global industry leader, as a Customer Service Representative and become a key player in their dynamic team. You'll be at the forefront of managing the complete customer journey with efficiency and flair.

What You'll Do:

Manage Customer Accounts: Be the go-to person for our valued customers.

Handle High Volume Calls: Thrive in a bustling call environment.

Build Relationships: Connect with carriers and customers, fostering strong bonds.

Deliver Exceptional Service: Go above and beyond to ensure satisfaction.

Resolve Issues: Tackle challenges head-on with confidence.

Provide Quotes & Bookings: Offer accurate quotes, arrange bookings, and process payments.

Multitask Like a Pro: Juggle tasks effortlessly with top-notch software skills.

Represent the Brand: Embody professionalism and inspire your colleagues.

What We're Looking For:

Communication Skills: Outstanding written and verbal abilities.

Adaptability: Embrace change and thrive in a dynamic setting.

Attention to Detail: Produce high-quality, precise work.

Reliability: Be the dependable team member everyone counts on.

Problem-Solving: Navigate challenges with ease.

Team Player: Collaborate effectively and respect diverse perspectives.

Cultural Sensitivity: Show respect for all backgrounds.

Decision-Making: Make sound decisions confidently.

Ready to embark on this exciting journey? Apply now and take your career to new heights!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.