Customer Service Representative

Davies Talent Solutions

Posted 22 days ago, valid for 7 days

Edinburgh, City of Edinburgh EH105BP, Scotland

£24,000 - £28,800 per annum

Full Time

Retirement Plan

Life Insurance

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Sonic Summary

The position is for a Customer Service Representative at a leading investment platform in the UK.
Candidates should have customer service experience and ideally possess a relevant university degree.
The role offers a competitive starting salary of £23,400 with performance-related bonuses and pay increases based on regular reviews.
Employees will benefit from a comprehensive 6-week training program, hybrid working arrangements, and flexible benefits including a private pension.
The company also provides generous holiday allowances, access to on-site facilities, and engaging company events.

Are you an outgoing and friendly individual with experience working in the customer service industry? Are you seeking a role with excellent developmental and growth opportunities? Then this could be the ideal position for you.My client collaborates with world-leading advisors and employers to provide workplace pension schemes to over 9,000 organizations. They are proud to be the UK's largest investment platform and are seeking to expand their customer service team with passionate, driven individuals.As a Customer Service Representative, you will serve as the initial point of contact for all inbound calls, ensuring that our customers receive accurate information to help them make informed decisions about their financial future.Why Apply:

Competitive starting salary of £23,400
Performance-related bonus scheme
Pay increases based on regular performance reviews
Hybrid working arrangement following probation
Flexible Benefits including Private Pension, Critical Illness Cover, Life Assurance, Company Pension
Comprehensive 6-week developmental training program
Subsidized on-site restaurant (including a Costa Coffee outlet!)
Access to a fully equipped on-site gym with fitness classes and a 5-a-side football pitch
Generous 25 days of annual holiday plus additional office closure days
Engaging company events and skills workshops

About You:

You have a genuine passion for interacting with people and possess a natural inclination to help and support others.
You are a University graduate ideally with a relevant degree.
Customer Service experience would be a big plus.

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