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Position Available: Dutch-Speaking Customer Support SpecialistLocation: EdinburghSalary: £25,000 annuallyType: Full-Time, PermanentAre you an experienced Customer Service professional looking for a fresh challenge? Do you excel in dynamic, fast-paced environments? Are you fluent in Dutch?Our esteemed client, a global industry leader, is on the lookout for a Customer Support Specialist to join their vibrant team. The successful candidate will oversee the entire customer journey, ensuring seamless and efficient service.Key Duties:* Oversee and manage existing customer accounts* Handle a high volume of incoming calls* Foster and maintain strong relationships with carriers and customers* Deliver outstanding customer service to clients and carriers* Resolve issues for both customers and carriers* Provide quotes, arrange bookings, and process payments* Exhibit excellent multitasking abilities and proficiency with computer software* Represent the company professionally and act as a role model for colleaguesRequirements:* Exceptional written and verbal communication skills* Adaptability to a dynamic work environment* Precision and commitment to high-quality work* Reliability and dependability* Strong problem-solving capabilities* Effective teamwork and openness to diverse perspectives* Respect for cultural diversity* Strong decision-making skillsReady to take the next step in your career? Apply now and become part of a team that values excellence and innovation!
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