- Answering calls from customers and responding to online contacts
- Logging all relevant information
- Using appropriate systems to process service requests or for updates
- Providing updates to customers on progress
- Any other tasks as required
Facilities Helpdesk Advisor
Pertemps Scotland
Posted 8 hours ago, valid for 17 days
Edinburgh, City of Edinburgh EH105BP, Scotland
Part Time
In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.
Sonic Summary
- Pertemps is seeking a Facilities Helpdesk Advisor for a temporary position in the city centre of Edinburgh.
- The role requires a proven track record in a similar position and strong communication skills.
- The job involves answering customer calls, logging information, and providing service updates.
- The pay rate is £13.48 per hour for a 36-hour work week, with a duration of 6 months and potential for extension.
- Candidates should be available to start ASAP and have excellent attention to detail.