Part Time Customer Service Advisor

Pertemps Scotland

Posted 6 days ago, valid for a month

Edinburgh, City of Edinburgh EH105BP, Scotland

Part Time

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Sonic Summary

An exciting opportunity is available for a Face-to-Face Customer Service Advisor in Niddrie, Edinburgh, with a start date as soon as possible.
The position offers 20 hours of work per week, Monday to Friday, at an hourly rate of £13.48.
Candidates are required to have previous customer service experience and excellent interpersonal skills.
The role involves interacting with residents, addressing inquiries, and managing customer information efficiently.
Applicants must also be prepared to apply for a Basic Disclosure at a cost of £25.

Exciting Opportunity in Edinburgh! Join Our Team as a Face-to-Face Customer Service AdvisorAre you passionate about helping others and making a positive impact in your local community? We have the perfect opportunity for you! We are seeking a dedicated and friendly Face-to-Face Customer Service Advisor to join our team at the local office in Niddrie, Edinburgh.You will be required to apply for a Basic Disclosure which will cost you £25.Location: Niddrie, EdinburghStart Date: ASAPHours of work: 20 hours per week Monday - FridayHourly Rate: £13.48 per hourRole Information:The Customer Contact Adviser will play a crucial role in providing and collecting information related to various customer contacts.Responsibilities:

Interact with residents face-to-face, addressing their inquiries and providing assistance
Welcoming customers
Checking candidates in
Providing a ticket for appointments.
Take payments, process service requests, and manage customer information accurately.
Collaborate with team members to ensure effective service delivery.
Ensure customer contacts are handled with efficiency and a focus on customer satisfaction.
Stay up-to-date with relevant information and policies to provide accurate assistance.

Requirements:

Excellent interpersonal and communication skills.
Previous customer service experience preferred.
Ability to handle challenging situations with patience and empathy.
Strong organisational and multitasking abilities.

If you are a customer focused individual please apply with your most up-to-date CV.

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