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Temporary Customer Service Assistant

Office Angels
Posted 2 days ago, valid for a month
Location

Edinburgh, City of Edinburgh EH105BP, Scotland

Contract type

Part Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The Temporary Customer Service Assistant role runs from April 14th to June 28th, requiring candidates to work 5 out of 7 days, including weekends, from 10.00am to 6.00pm.
  • The position offers an hourly rate of £12.40 and requires demonstrable experience in a similar customer-facing or administrative role.
  • Responsibilities include handling customer inquiries via phone, email, web chat, and social media, with full training provided.
  • Ideal candidates should possess a strong customer service ethos, excellent organizational skills, and a dedicated attitude.
  • Office Angels offers benefits such as weekly pay, a pension scheme option, and 28 days of paid annual leave.

Job Title: Temporary Customer Service AssistantStart date: 14th AprilEnd date: 28th JuneDays: Working 5 out of 7 days including weekends on a rotational basisHours: 10.00am - 6.00pmHourly rate: £12.40

About the Role: As a Customer Service Assistant, you will play a pivotal role in upholding this client's brand's reputation for outstanding service. You will handle customer inquiries through various channels, including phone, email, web chat, and social media. Full training will be provided to ensure you have a comprehensive understanding of their product offers, ranges, and services. Your responsibilities will include:

  • Answering incoming calls
  • Answering email enquiries with an email template
  • Providing customer service

To excel in this role and maintain our high standards of service, we are looking for candidates who possess the following qualities:

  • A strong customer service ethos with a positive, "here-to-help" mindset.
  • Demonstrable experience in a similar customer-facing or administrative role.
  • Excellent organisational skills.
  • A focused, dedicated, and willing attitude.

Please apply today with your up to date CV and contact details

Why work with Office Angels

Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team:

  • Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
  • We can search for permanent work whilst you're in assignments and offer expert interview support and advice
  • Weekly pay
  • Pension scheme option (with employer contributions)
  • 28 days paid annual leave (Based on a weekly accrual)

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 72 hours of applying for this role on this occasion you have not been successful but please go to our website for more vacancies

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.