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Temporary Customer Service Consultant 4 month contract

Office Angels
Posted 17 hours ago, valid for 22 days
Location

Edinburgh, City of Edinburgh EH105BP, Scotland

Salary

£24,000 - £28,800 per annum

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Contract type

Part Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Temporary Customer Service Assistant position is available for a contract length of four months with an immediate start date.
  • Candidates are expected to work five out of seven days, including weekends, from 10.00 am to 6.00 pm.
  • The role requires demonstrable experience in a customer-facing or administrative role, along with a strong customer service ethos.
  • The salary for this position is competitive and paid weekly, along with benefits such as a pension scheme and 28 days of paid annual leave.
  • Interested applicants should apply with their CV as soon as possible as interviews are being conducted immediately.

Job Title: Temporary Customer Service AssistantContract Length - 4 monthsStart date: ASAPDays: Working 5 out of 7 days including weekends on a rotational basisHours: 10.00am - 6.00pm

About the Role: As a Customer Service Assistant, you will play a pivotal role in upholding this clients brand's reputation for outstanding service. You will handle customer inquiries through various channels, including phone, email, web chat, and social media. Full training will be provided to ensure you have a comprehensive understanding of their product offers, ranges, and services. Your responsibilities will include:

  • Answering incoming calls
  • Answering email enquiries with an email template
  • Providing customer service

To excel in this role and maintain our high standards of service, we are looking for candidates who possess the following qualities:

  • A strong customer service ethos with a positive, "here-to-help" mindset.
  • Demonstrable experience in a similar customer-facing or administrative role.
  • Excellent organisational skills.
  • A focused, dedicated, and willing attitude.

Next Steps:

  • Apply today, the client is looking for someone to interview immediately and start asap!
  • Please apply today with your up to date CV and contact details
  • If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject

Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team:

  • Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
  • We can search for permanent work whilst you're in assignments and offer expert interview support and advice
  • Weekly pay
  • Pension scheme option (with employer contributions)
  • 28 days paid annual leave (Based on a weekly accrual)

By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond.

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 72 hours of applying for this role on this occasion you have not been successful but please go to our website for more vacancies

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.