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Job Title: Dual Fuel Engineer
Location: Postcodes: AB, IV, PH, G, EH & TD & more (Candidates from other postcodes are welcome to apply, with travel options available)
Job Overview:
As a Dual Fuel Engineer, you will provide exceptional customer service while demonstrating a strong commitment to your ongoing technical development. You will interact directly with customers, offering clear and accurate advice on smart meters, explaining their functionality and how they can help improve energy usage.
Your role will also involve mentoring junior engineers, guiding them in applying best practice technical standards following their formal training. Additionally, you will take a proactive approach to improving the safety and efficiency of your work, assisting colleagues in challenging situations, and covering emergency tasks when required.
Key Responsibilities:
- Install, maintain, and test smart meters for both gas and electricity.
- Perform communication testing for metering systems and data loggers.
- Work closely with the delivery support team to resolve operational issues and ensure smooth service delivery.
- Maintain high safety standards in line with established working procedures and industry regulations.
- Manage and control stock, ensuring necessary equipment and materials are available when required.
Educational Qualifications/Memberships:
- CMA1/CCN1, REGT1, MET1, MET2 (or equivalent relevant gas engineering experience).
- Level 2 Diploma in Smart Metering (Dual Fuel/Power) or proof of electrical competence.
Skills and Knowledge:
- Proven experience in Dual Fuel Smart Metering.
- Proactive communication with customers and thorough pre-visit preparation.
- Strong technical skills, ensuring excellent First Fit performance.
- Knowledge of industry governance, compliance standards, and relevant regulations.
- Full, current UK driving licence is essential.
Personal Attributes:
- Strong customer focus with excellent communication skills.
- Resilient and adaptable, with the ability to handle change effectively.
- Take pride in maintaining tools and vehicle appearance.
Health, Safety & Environment:
You will comply with all relevant safety, health, and environmental legislation. This includes:
- Ensuring appropriate training and competence when using equipment and materials.
- Regularly assessing workplaces for potential risks, adhering to risk assessments, and following safe systems of work.
- Stopping work if any aspect of the task is deemed unsafe, seeking guidance, and reporting incidents or near misses immediately.
Benefits:
- Full induction and training at a state-of-the-art academy.
- PPE & tools provided.
- Handheld devices and tablets for job management.
- Enhanced on-call and overtime rates (when worked).
- Additional payments for working on bank holidays.
- Company-branded uniform and vehicle provided.
- Dedicated back-office planning support.
- Career development opportunities, including management pathways, EV, 3-phase, and I&C training.
Diversity Statement:
Ardour Associates values diversity and promotes equality. We encourage applications from all sections of society and are happy to discuss reasonable adjustments or additional arrangements to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, we act as an Employment Agency for permanent vacancies and as an Employment Business for temporary or contract vacancies.
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