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We are looking to recruit for a passionate People Advisor, who wants to be part of a successful and hardworking team within a Retail environment. You willable to work in fast paced environments, and areopen to spending time in stores to build sustainable relationships.
This role offers career progression opportunities, hybrid working and a great working culture.
You will be responsible for providing day to day support and advice to stores on a range of People matters. Working with store management teams to address all Employee Relations cases and ensuring that they are fully supported throughout. You will work closely with the People/Business Partners to drive strategy and operations across their regions.
Duties:
- Act as a primary contact for incoming store queries, tickets and requests for advice on a range of People matters. Establishing effective connections across the business to build strong trusted relations. Keeping the lines of communication with the People Partner clear and open for full oversight of region.
- Support People/ Business Partners with conducting regular People Store Visits, designed to provide in depth support to store teams and review all People metrics. Follow up with reporting, actions and insights.
- Supportrecruitment processes to make sure the appropriate approval, advertisement and selection is in place. Following through on ensuring all recruitment governance is managed and work with the Learning Partner to ensure a clear induction process is in place.
- Deputise for People Partners as part of dashboard review and presentation where appropriate
- Keeping a focus on engagement levels across the region, through regular review of exit interview feedback, company surveys and feedback from store visits. Communicating feedback to key stakeholders and identify areas for improvement.
- Take a lead on review of compliance rates for the region, including e-Learning, right to work, DBS and compliance training. Supporting stores with action plans to address where rates are not met.
- Work with Store Managers to ensure Employee Relations cases are managed effectively, legally and within policy. Lower level cases such as misconduct, AWOL, absence, conflict and performance concerns primarily handled by this role. Supporting the People Partner in management of higher level cases.
- Work with People Partners and other People Advisors to ensure a level of consistency in decision making to protect the business and provide a consistent experience for our colleagues.
- Working with Administrators and Coordinators to ensure administration lifecycle is maintained
- Support with change management programmes within the region, including new store openings, restructures, closures and TUPE.
- Work with the wider team to regularly review policies and procedures in line with legislation changes and industry trends
- Acts as a champion of wellbeing initiatives and raises awareness of available support across all regional teams
- Good understanding of HR best practice and employment law matters
