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Parts Advisor

Sytner Group
Posted 10 days ago, valid for 9 days
Location

Edinburgh, City of Edinburgh EH105BP, Scotland

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

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Sonic Summary

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  • Sytner Group is seeking a motivated Parts Advisor to join their team at Porsche Centre Edinburgh, with a focus on effective communication and customer service.
  • The role involves managing parts stock, assisting with parts identification, and ensuring prompt responses to requests, with an achievable OTE of £33,875.
  • Candidates should ideally have experience in a similar role within the motor industry, be IT literate, and possess strong communication skills.
  • A driving license is preferred for parts delivery using the company van, and the position requires high levels of organization and attention to detail.
  • Sytner offers a comprehensive benefits package, including enhanced holiday entitlement, career development opportunities, and a commitment to diversity and inclusion.

About the role

Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Porsche Centre Edinburgh.

As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing.

You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. 

Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service with an achievable OTE of £33,875. 

About you

Ideally, you will have experience in a similar role within the motor industry and be IT literate.

High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone.

We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers.

Driving license would be preferable to support with parts delivery using company parts van.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

  • Enhanced Holiday Entitlement – 33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

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By applying, a Reed account will be created for you. Reed's Terms & Conditions and Privacy policy will apply.