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Customer Assist - Housing

Pertemps Edinburgh
Posted 7 hours ago, valid for 8 days
Location

Edinburgh, City of Edinburgh EH15 3QA, Scotland

Salary

£12.81 per hour

Contract type

Part Time

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Sonic Summary

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  • The Housing Assistant position is located in Niddrie, Edinburgh, offering a salary of £12.81 per hour.
  • The role requires a commitment of 36 hours per week and involves providing customer-facing support at the Welcome Centre.
  • Key responsibilities include maintaining accurate records, assisting clients with inquiries, and supporting day-to-day operations.
  • Candidates should possess strong communication skills, attention to detail, and a commitment to high-quality customer service.
  • Experience with the Northgate system is preferred, but training will be provided for the right candidate.
Housing Assistant - Customer Hub

Position: Housing Assistant
Location: Niddrie, Edinburgh
Salary: 12.81 per hour
Hours: 36 hours per week

We are looking for a dedicated and customer-focused Housing Assistant to join our clients' team based at the Welcome Centre in Niddrie. This role offers the opportunity to be part of a friendly, supportive environment, assisting the local community with their housing needs.

Key Responsibilities:
  • Customer-facing support - Provide excellent service and assist clients with inquiries at the Welcome Centre.
  • Record Keeping - Maintain and update registers and ensure accurate record-keeping on the internal Northgate system.
  • Administrative tasks - Support day-to-day operations, ensuring all data is processed and stored efficiently.

What We're Looking For:
  • Strong communication skills and a positive, approachable attitude.
  • Attention to detail in maintaining accurate records.
  • Ability to use Northgate (experience preferred but training provided).
  • A commitment to delivering high-quality customer service.

If you are interested in this role, please apply online immediately.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.