People Operations Assistant

• Annual Salary: £26,670 - £29,159 (Pro Rata)
• Location: Edinburgh Head Office (Hybrid Working)
• Job Type: Fixed Term, Part-Time

Join a leading charity with a longstanding legacy of supporting individuals within a specific niche. They are at a pivotal moment, evolving to meet the changing needs of over 180,000 people across Scotland. As a temporary People Operations Assistant, you will play a crucial role in helping shape their People & Culture strategy, ensuring they continue to provide outstanding support and remain a leader in their field.

• Serve as the initial point of contact for enquiries from colleagues and managers across both charities, ensuring a high standard of customer service throughout the colleague lifecycle.
• Prepare and issue precise and timely communications regarding contractual or other changes, ensuring all relevant updates to colleague records are made.
• Offer early advice and support on operational activities, ensuring the delivery of a highly efficient and effective customer-focused service.
• Collaborate on activities within the People Team and across teams to enhance the colleague experience and maintain high professional standards.
• Implement activities outlined in the workplans for People Operations, ensuring effective and efficient operations with a customer-centred focus.
• Identify and advance process efficiencies and promote self-service solutions that meet our customers’ needs.
• Work with recruiting managers to coordinate all recruitment and attraction activities, ensuring a positive candidate experience and compliance with our policies and legal obligations.
• Collaborate with the Payroll team to ensure accurate and timely payroll processing.

• Experience at a similar level with responsibility for coordinating and delivering activities across the colleague lifecycle.
• Strong knowledge and understanding of HR practices, ideally demonstrated through a professional qualification (e.g., CIPD) or relevant experience.
• Experience delivering services for distinct communities such as employees, volunteers, workers, and contractors.
• Proven ability to deliver high-quality work in a demanding customer-facing environment, with evidence of managing multiple tasks to meet deadlines.
• Ability to build effective and productive working relationships with internal stakeholders at all levels, as well as external stakeholders.
• A keen interest in issues affecting our charities' work and the ability to identify opportunities for collaborative working to develop and improve our People Operations activities.

• Flexible hybrid working arrangements.
• Involvement in a historic and impactful organisation.
• Opportunity to contribute to a fair and equitable society.
• Support for professional development and growth.

To apply for the People Operations Assistant position, please apply now or Contact Robbie Telfer at Reed Edinburgh Office.