- Reviewing information as part of an investigation
- Interviewing relevant people to obtain all information
- Managing a case load
- Providing guidance and advice to support with resolution of complex cases
- Preparing reports for internal and external audiences
- Ensuring stakeholders are kept up to date on case progression
- Any other tasks as required
- Previous experience of employee relations case management
- Undertaking and presenting complex HR investigations
- Knowledge of human resources policy, practices, and process
- Knowledge of employment legislation and regulations relevant to progressing cases
- Experience in report writing