2nd Line IT Support

In Technology Group Limited

Posted 9 days ago, valid for 11 days

Edinburgh, City of Edinburgh EH105BP, Scotland

£28,000 - £33,600 per annum

Full Time

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Sonic Summary

The client is a well-established MSP based in Edinburgh, specializing in Microsoft technologies and partnered with major tech companies like Avaya and VMWare.
They are seeking a 2nd Line IT Support professional with 2 years of experience, offering a salary range of £24,000 to £30,000.
Key responsibilities include supporting a growing client base, working on exciting projects, and ensuring smooth operation of critical services.
The company emphasizes growth and training, providing mentorship, LinkedIn learning accounts, and paid certifications among other benefits.
Additional perks include 30 days of paid annual leave, 12 paid training days, a gym membership, and an office shutdown from Christmas Eve to New Year's Day.

My client is a self-proclaimed professional and equally loud MSP based in Edinburgh city centre that has been well established since 2000. They're partnered with some of the biggest tech giants from Avaya to VMWare and are specialists in all things Microsoft! Their company culture is focused on growth, training and progression are looking to expand their team and welcome some more tech wizzes into their booming team.

2nd Line IT SupportEdinburgh City Centre/Onsite£24,000 - £30,000

Main Duties:

Supporting their growing base of small-to-medium clients
Working on exciting projects
Working on the fast-paced, buzzing ServiceDesk
Ensuring infrastructure and critical services are running smoothly

Tech Stack:

Strong hardware skills
Virtual Servers - Hyper-V/VMWare
Networking
Routers/Switches
Strong 2nd Line IT knowledge

Company Benefits:

A massive focus on mentoring company-wide, this includes:
A senior staff member is a dedicated mentor each shift - working on progression plans, training, and development plans
Paid for account for LinkedIn learning
Appraisals every 6 months - so you know you're on track for your progression plans
Paid for certifications
Coaching available for every tech stack possible
30-days paid annual leave
12 Paid for training days
Paid for gym membership
Office shutdown from Christmas Eve to New Year's Day

If you're interested in hearing more about this company with unreal progression opportunities then hit apply now!If you have any questions, you can reach me on 0141. 674. 8511. or darcey . obyrne @ in technology group - uk . com.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

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