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2nd Line Service Desk Engineer
Edinburgh/Onsite
25,000 - 35,000
Our client is actively seeking a skilled 2nd Line Service Desk Engineer to join their dynamic team. They're a Managed Service Provider, delivering top-notch services to clients in the heart of Edinburgh, known for their unwavering commitment to technical innovation. As a 2nd Line Service Desk Engineer, you'll play a pivotal role in providing remtoe technical support and the occasaional onsite break-fix solutions
Day-to-Day:
- Swiftly respond to escalated service desk tickets, delivering efficient and effective on-site technical support.
- Implement break-fix solutions directly at client sites, addressing a spectrum of hardware and software issues.
- Collaborate seamlessly with the service desk team to overcome complex technical challenges.
- Contribute to the development of the technical documentation.
Tech Stack:
- Active Directory
- Office 365
- Windows Server
- Networking (Routers/Switches)
- Hyper-V and/or VMWare
- Hardware support
Benefits:
- 28 days paid annual leave
- Paid for certifications
- Company pension
- Cycle-to-work scheme
- Sick pay
- Life insurance
- Casual dress code
If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0141. 674. 8511. or darcey . obyrne @ in technology group - uk . com.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
