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Application Support Analyst

Be-IT Resourcing
Posted 13 hours ago, valid for 17 days
Location

Edinburgh, City of Edinburgh EH105BP, Scotland

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Application Support Analyst position is based in Edinburgh with a hybrid work model requiring two days per week in the office.
  • The salary for this role is up to £47,000 depending on experience.
  • Candidates should have recent experience in application management and strong communication skills.
  • Experience in systems integration and testing, along with hands-on knowledge of APIs and CRM systems, is essential.
  • An ITIL v3 Foundation and/or Practitioner certification is desirable, and Microsoft Dynamics experience is a plus.

Application Support Analyst

Edinburgh Hybrid (2 days per week)

Salary up to £47,000 DOE

Role Overview:

Are you a driven Application Support Analyst looking for a new role in which you can work both autonomously and collaboratively with the rest of the organisation? You will work in a flat structured, fast paced environment where everyone's efforts are recognised and rewarded.

Key Requirements:

  • Recent experience in application management.
  • Hands-on knowledge of APIs and CRM systems.
  • Strong communication skills, with the ability to design and deliver user training.
  • Experience in systems integration and testing.
  • A proactive approach to identifying and implementing improvements to software applications.
  • ITIL v3 Foundation and/or Practitioner certification is desirable.
  • Extra brownie points for: Microsoft Dynamics experience

What’s in it for you?

Base salary £40,500 - £47,000

Excellent benefits including 31 days holiday, mental health & wellbeing support, pension, cycle to work scheme, gym membership.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.