Back to searchIT Support Engineer (Remote)
ITSS Recruitment
Posted 9 hours ago, valid for 14 days
Edinburgh, City of Edinburgh EH13EG, Scotland
£20,000 - £25,000 per annum
Full Time
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Sonic Summary
- The position available is for an IT Support Engineer, fully remote, based in Scotland, with a salary of up to £25,000.
- The company is a well-established SaaS organization founded in the 1990s, serving a UK client base.
- Candidates should have experience in 1st line support, application support, and various Microsoft technologies, though not all are required.
- The role offers ample opportunities for career progression in a relaxed yet professional environment that encourages innovation.
- Applicants should possess strong problem-solving abilities and a desire to work collaboratively within a team.
An exciting new opportunity has become available for an IT Support Engineer within a leading SaaS organisation with offices in Scotland and England. The organisation have a UK client base and are well established having been founded in 1990s.
We are looking for enthusiastic, passionate IT Support Engineer to join a forward thinking and growing SaaS business. There is ample opportunity for career progression with the company thriving and experiencing year on year growth.
The position can be fully remote and we're looking for someone who resides in Scotland.
IT Support Engineer experience:
* 1st line
* Application Support and Bespoke Software Support
* Windows Server 2008/2012/2016
* Microsoft Office 365
* Azure Active Directory
* Exchange 2007/2010/2013/2016 Server
* Active Directory, DNS, DHCP and Group Policies
* Networking & Wi-Fi Infrastructure
* Server Virtualisation
* Security and Firewall
* Backup/DR troubleshooting & management
* Dell & HP hardware troubleshooting
* Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
* Service desk / Help desk
We are not expecting the IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more!
They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.
You will be self motivated IT Support Engineer, a good communicator and have a natural desire to create an fluid environment. The successful IT Support Engineer should have strong problem solving abilities, organisational skills and the ability to work as part of a team.
Apply now for immediate consideration for this IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.
