Practice Administrator

Administrator

• Annual Salary: £27,000 - £28,000
• Location: Central Edinburgh
• Job Type: Full-time

Reed is delighted to be assisting an award-winning private organisation within the health care division. Due to growth, they are seeking a hard-working, enthusiastic, and detail-oriented Administrator to join their dedicated team.

Benefits:

• Competitive salary with annual salary reviews
• A stable and supportive environment to work in
• Opportunity to work in a newly relocated, modern and purpose-built facility
• Be part of a close-knit team delivering effective treatment and therapy
• Central location in Edinburgh, easily accessible by public transport
• Flexible working patterns
• Progression routes available

Day-to-day of the role:

• Being the first point of contact for clients and ensuring they receive a high level of customer service
• Handling client and public enquiries professionally via email, telephone and in person
• Managing bookings, amending appointments, invoicing, and processing payments
• Updating and maintaining client records with high accuracy
• Ensuring the smooth running of the office by liaising regularly with all colleagues
• Accessing sensitive information while maintaining strict client confidentiality

Required Skills & Qualifications:

• Minimum of 2 years’ experience in an administrative role, preferably within a fast-paced environment
• Highly motivated and organised with a strong ability to work independently and responsibly
• Empathetic to clients’ needs and concerns, with excellent communication skills.
• A clear understanding of issues surrounding confidentiality and attention to detail
• Great team player