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The Rutland Hotel Food and Beverage Manager
£40k plus TRONC - 5 day working week Immediate start
The Rutland Hotel is seeking a dynamic and experienced Restaurants and bars Operations Manager to oversee and support the service delivery of our premium dining and bar venues: Kyloe, our gourmet steak restaurant; Huxley, our American soul food eatery and cocktail bar; and Heads and Tales, our speakeasy late-night gin and cocktail bar. The successful candidate will be responsible for ensuring the highest standards of service and operational excellence, dedicating 60% of their time to hands-on service support and 40% to strategic planning and team development.
Key Responsibilities:
Service Support (60%):
- Actively work in Kyloe, Huxley, and Heads and Tales to support the leadership in daily operations, ensuring a consistent and exceptional guest experience.
- Cover Head of Department holidays when necessary in any of our F&B led venues.
- Head up the training standards and delivery across all venues by direct management of In Store Trainers.
- Provide leadership and support to front-of-house teams during service hours.
- Monitor and manage guest satisfaction, promptly addressing and resolving any issues.
- Uphold and enforce health, safety, and hygiene standards in all venues.
- Foster a positive and motivated work environment through direct interaction with team members.
Strategic Planning (40%):
- Develop and implement strategies to enhance the food and beverage offering across all venues.
- Collaborate with the Senior Operations Manager to set and achieve operational goals.
- Design and execute targeted training programs to build stronger teams and improve service quality.
- Conduct regular performance evaluations and identify areas for development.
- Analyse financial performance, managing budgets and controlling productivity costs while maximizing revenue.
- Be responsible for Quarterly Sales plans and deliver agreed initiatives across venues
- Stay updated with industry trends to keep the venues competitive and innovative.
Qualifications:
- Proven experience in a similar role within the hospitality industry, preferably in a multi-venue or single large scale operation.
- Strong leadership and team management skills.
- Exceptional customer service and communication skills.
- Ability to thrive in a fast-paced, high-pressure environment.
- Excellent organizational and strategic planning abilities.
- Knowledge of food safety and health regulations.
- Proficiency in financial management and budgeting.
Benefits:
- 45-hour week, paid monthly plus tronc & tips (no quibbling, 100% goes to the staff!)
- A quarterly performance related bonus scheme
- Extra benefits: Staff discount ranging from 25% to 50%; 25% Cold Town Beer discount (thats ours!), 25% Edinburghs Flavour online discount, assisted travel home, free food on shift, flexible working, monetary rewards available weekly, annual staff party, an extra days holiday for your birthday, plus extra annual leave days are awarded at 3/5 and 10 year service intervals, and if thats not enough we offer a generous scheme for referring friends for jobs (up to £500!)
- We believe in developing our teams: theres the opportunity for development across the whole spectrum of hospitality in Signature.
We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.
How to apply
If this sounds like something you want to be a part of, apply today by sending in your CV along with a cover letter telling us why you think you would be a great fit for the role.
All candidates must have the right to unrestricted employment in the UK and hold a valid National Insurance Number and UK bank account to be considered for this role.
*Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.
