Receptionist

Peace Recruitment Group Ltd

Posted 21 hours ago, valid for a day

Edinburgh, City of Edinburgh EH67BS, Scotland

£13 - £15 per hour

Part Time

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Sonic Summary

My client is an award-winning housing association in Edinburgh seeking a temporary customer service support for 4 weeks, with potential for extension.
The position offers a salary of up to £25k or £14 per hour, with a full-time schedule of 35 hours per week.
While experience in housing associations, councils, or lettings/estate agencies is desirable, it is not essential for applicants.
The role requires strong knowledge retention and public interaction skills in a fast-paced, customer-focused environment.
Key responsibilities include greeting visitors, managing calls, responding to emails, and providing general office support.

My client are an award winning and well established housing association here in Edinburgh seeking someone to support their customer service team on 4 week temporary basis with potential for this to be extended!

Salary – Up to £25k / £14 per hour
Office-based, 35 hrs/week (Mon-Thurs: 8:45-5, Fri: 8:45-3:45, 1-hour lunch).
Desirable Experience in housing associations, councils, or lettings/estate agencies however not essential
Fast-paced, customer-focused role requiring strong knowledge retention and public interaction skills.

Key Responsibilities:

Reception: Greet visitors, handle inquiries, process card payments.
Telephony: Manage main office calls, log customer interactions.
Emails: Respond to inquiries, maintain records.
Admin: Handle communications, utility bills, and general office support.

Requirements:

Ability to manage a busy, varied workload, ensuring first-time resolution by following set processes.

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