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Audio Visual Technician

Encore
Posted a day ago, valid for a month
Location

Egham, Surrey TW20, England

Salary

£26,000 per annum

Contract type

Full Time

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Sonic Summary

info
  • The position of AV Technician is available in Windsor, UK, with a salary range of £24,000-26,000.
  • Candidates should have previous experience in the Service and Hospitality industry, with audio-visual experience being preferable.
  • The role involves planning and executing events, operating audio-visual equipment, and ensuring customer satisfaction.
  • Benefits include private healthcare, enhanced family leave, and access to state-of-the-art technology, along with a clearly defined career path.
  • Encore is committed to diversity, equity, and inclusion, fostering a workplace that reflects the communities they serve.

AV Technician

Windsor, UK

£24,000-26,000

Your perspective:

  • Private Healthcare with no excess payments for the employee
  • Employee supported volunteering
  • Enhanced family leave provisions
  • Perkbox and Employee assistance Programme
  • Company sick pay
  • Employee recognition scheme
  • Generous employee referral scheme
  • Clearly defined Career path (and all the important support along the way)
  • Access to state-of-the-art technology
  • Global presence and opportunities worldwide
  • Long Service Programme

Your area of responsibility:

Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions.

Equipment Operation

  • Assist in cleaning, testing, maintaining, prepping and repairing equipment prior to an event
  • Drive Results - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audio-visual equipment as listed in the technical qualifications section.
  • Troubleshoot technical issues and resolve problems quickly as they arise.
  • Do the Right Thing - Complies with all Company security and safety measures.
  • Adhere to health and safety regulations and wear appropriate PPE.
  • Report all health and safety issues to the HSE Manager or Project Manager onsite.
  • At times the technicians will work as part of a team on larger scale projects.

Customer Service

  • Deliver World Class Service - Strives to exceed the expectations and needs of internal and external customers.
  • Values People - Maintains a positive relationship with all clients through effective communication.
  • Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
  • Monitors events and checks in on customers throughout the day.
  • Understands and fosters the hotel/venue/client relationship.

Technical Ability

  • Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
  • Handles equipment challenges and changes in a timely and professional manner.

Systems Knowledge

  • Do the Right Thing - Understands company processes, follows procedures and completes systems entry and paperwork accurately.
  • Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
  • See the Bigger Picture - Increases revenue by utilising floor up-selling techniques.
  • Works with clients to finalise invoices.

What you bring with you:

  • Previous experience within the Service and Hospitality industry would be preferable.
  • Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial.

Our promise to you:

Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers.

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.