- Creating Export Files
- Requesting bookings from Airlines
- Updating customers on the progress of their consignments
- Handling export documentation; CMR/ AWB/ Customs declaration
- Effective liaison with agents overseas
- Providing quotations to clients
- Managing loading schedules
- Accurate billing of files
- Arranging collections
- Excellent communication skills
- Strong customer service orientation
- Team player with a collaborative mindset
- Exceptional attention to detail
- Opportunities for career progression
- Proficient in computer skills, particularly in Excel and Word