Supervisor

This international premium retailer & brand has been established for over 80 years and has continued success in Europe & Asia. The retailer has a number of new store openings this year and is looking for a Supervisor in this Designer Outlet.

This store provides an exciting array of luxury products and a premium experience with their carefully edited collection of their European merchandise including handbags, accessories & luggage.

The roles and responsibilities of this Supervisor opportunity is -

• To work towards the store financial, operations and service targets set by the store & deputy manager
• Ensures each customers receives outstanding client service to increase sales and build brand loyalty.
• Ensures our clients receive superior after sales service.
• Attains monthly sales goal and delivers increases in other KPI goals (e.g. conversions and UPT).
• Overseeing the operational control & shop floor standards -including cash handling, security measures and visual standards.
• Assist with the visual merchandising and store standards.
• Being accountable of product knowledge training
• Maintaining an effective communication channels across management, head office and other store colleagues.

To be successful in this Supervisor role -

• It is essential that you have experience as an established Sales Advisor, Senior Sales, Supervisor or Department Manager from a customer focused environment
• Ideally have worked in an outlet environment (though this is not essential).
• Ideally you experience premium retail environment where service level is of the highest standards.
• That you are committed to exceptional client service
• Have an understanding of working towards financial & non-financial kpi's

Benefits of this Supervisor role -

• Monthly bonus opportunity if the store hits target
• Generous holiday allowance
• Pension
• Great staff Discount

This opportunity will be suitable to an individual who enjoys the fast pace and is at the point in their role where they want to continue their retail stores career!

If you think you're up to the challenge, please forward your cv quoting the ref no. JO-2411-114897

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.