Business Liaison Advisor

Our client are a leading company specialising in information and technology, with a presence in 18 countries and a diverse team of 4,000 employees. Their brands dominate in sectors such as construction, public sector, automotive, industry, risk & insurance, and retail. They connect professional communities, enabling decision-makers to make informed choices and driving sustainable business growth.

The Role: Business Liaison Advisor

We are on the lookout for a motivated and detail-oriented Business Liaison Advisor to join their team. In this role, you will investigate ongoing construction projects, leveraging various communication channels to uncover valuable opportunities for their clients.

Key Responsibilities:

• Conduct thorough research on current construction projects using telephone, internet, and other communication tools.
• Directly interact with customers via their internal CRM system, answering inquiries about project information.
• Manage your workload to ensure timely, accurate, and up-to-date project information delivery.
• Achieve KPI targets related to project volume and data quality.
• Collaborate effectively with colleagues across different departments.
• Build and maintain strong relationships with contacts in the construction industry.
• Flexibly undertake additional tasks as required by the manager and business needs.

Skills and Experience Required:

• Experience in an outbound calling role (such as Research, Debt Collection, Account Management, Sales).
• Excellent communication skills, with a professional telephone manner.
• Active listening skills and resilience.
• Proven ability to meet and exceed KPIs.
• Dedication to consistently producing high-quality work.
• Team player with an understanding of how to contribute to team success.
• Strong attention to detail, with excellent organisational and time management skills.
• Proficiency in MS Office (Word, PowerPoint, Excel) or similar.
• Experience using CRM systems and strong analytical skills.
• Accountable, reliable, and career-driven.

The Package:

In return for your experience, our client is looking to pay a basic salary of 25,000, plus bonus, plus an incredible benefits package, including up to 30 days holiday plus bank holidays. They also offer free parking, company discount and insurance schemes, and hybrid working. A full list of benefits can be provided on request.

To Apply:

Contact David at Greys Specialist Recruitment