Business Liaison Advisor

Our client are a leading company specialising in information and technology, with a presence in 18 countries and a diverse team of 4,000 employees. Their brands dominate in sectors such as construction, public sector, automotive, industry, risk & insurance, and retail. They connect professional communities, enabling decision-makers to make informed choices and driving sustainable business growth.

The Role: Business Liaison Advisor

We are on the lookout for a motivated and detail-oriented Business Liaison Advisor to join their team. In this role, you will investigate ongoing construction projects, leveraging various communication channels to uncover valuable opportunities for their clients.

Key Responsibilities:

• Conduct thorough research on current construction projects using telephone, internet, and other communication tools.
• Directly interact with customers via their internal CRM system, answering inquiries about project information.
• Manage your workload to ensure timely, accurate, and up-to-date project information delivery.
• Achieve KPI targets related to project volume and data quality.
• Collaborate effectively with colleagues across different departments.
• Build and maintain strong relationships with contacts in the construction industry.
• Flexibly undertake additional tasks as required by the manager and business needs.

Skills and Experience Required:

• Experience in an outbound calling role (such as Research, Debt Collection, Account Management, Sales).
• Excellent communication skills, with a professional telephone manner.
• Active listening skills and resilience.
• Proven ability to meet and exceed KPIs.
• Dedication to consistently producing high-quality work.
• Team player with an understanding of how to contribute to team success.
• Strong attention to detail, with excellent organisational and time management skills.
• Proficiency in MS Office (Word, PowerPoint, Excel) or similar.
• Experience using CRM systems and strong analytical skills.
• Accountable, reliable, and career-driven.

The Package:

In return for your experience, our client is looking to pay a basic salary of £25,000, plus bonus, plus an incredible benefits package, including up to 30 days holiday plus bank holidays. They also offer free parking, company discount and insurance schemes, and hybrid working. A full list of benefits can be provided on request.

To Apply:

Contact David at Greys Specialist Recruitment