Back to search
Job title: Installation Support Manager
The purpose of the position is to work closely with sales, operations and key stakeholders to ensure installations are conducted to a company standard at our 3rd party installers. Supporting 3rd parties during the build process and supporting our customers if there are build concerns following installations. Assist in continuous improvement and standardisation of the UK installation process.
Responsibilities:
- Refine and execute plans to reduce the number of 'approved' installers
- Roll out the company's installation Agreement to 'Approved' installers
- Work with the HSE manager to ensure that all installers work safely and in accordance with company agreement
- Ensure 3rd parties have the appropriate level of trained staff to ensure they undertake the complete installation process to the company standard
- Roll out and streamline the company operation procedures and associated paperwork to installers
Requirements:
- Relevant technical and/ or engineering qualifications
- Dealer/Service/ Partner - supporting, and managing 3rd party entities for an OEM or larger organisation
- Understanding of hydraulic, electrical and mechanical engineering principles or 5+ years of manufacturing experience
- HGV experience or understanding (preferred)
ACS are recruiting for an Installation Support Manager. If you feel that you have the skills and experience required in this advertisement to be an Installation Support Manager submit your CV including an outline of your experience as an Installation Support Manager. It is always a good idea to include a covering letter outlining your experience as an Installation Support Manager with your application as this will enhance your chances of selection and improve your prospects of landing the Installation Support Manager role you desire.
