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Customer Service Administrator

EA First
Posted 9 hours ago, valid for 23 days
Location

Ely, Cambridgeshire CB7 4EL, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

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Sonic Summary

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  • We are seeking a Customer Service Administrator for an 18-month contract in Ely, Cambridgeshire, offering hybrid working.
  • The role involves managing multiple orders from sale to delivery and requires excellent communication and multi-tasking skills.
  • Candidates should have previous order processing or sales support experience, with strong attention to detail being essential.
  • The position offers a negotiable salary along with great benefits, working 37.5 hours per week from Monday to Friday.
  • EA First Ltd is acting as an Employment Agency for this fixed-term contract vacancy.

We're recruiting now for an organised and methodical Customer Service Administrator on an 18-month contract, based in Ely, Cambridgeshire.

Offering hybrid working, this role would suit someone who enjoys administration and customer service.

You'll be responsible for the management of multiple orders from sale through to delivery and product installation at the customer site.

Duties include:

  • Processing sales orders
  • Regular communication with customers and account manager throughout the order journey
  • Ensure stock is available to meet customer delivery dates
  • Ensure relevant paperwork and information regarding deliveries is processed
  • Invoicing of sales orders
  • Completion of satisfaction surveys

We're looking for someone who has excellent communication and multi-tasking skills, along with the ability to react quickly in an ever-changing and demanding environment. Excellent attention to detail is a must!

Previous order processing or sales support experience would be beneficial.

Location:

Ely, Cambridgeshire (Hybrid)

Hours:

Monday-Friday 37.5 hours per week

Duration:

18-month fixed term contract

Salary:

Negotiable + great benefits

EA First Ltd are acting as an Employment Agency for this fixed term contract vacancy.

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