- Carry out construction, fault fixing and maintenance duties in line with contract specifications
- Ensure tools and equipment are maintained in good condition and restocking these when needed
- Respond positively to complaints and breakdowns in service delivery, by resolving problems or set into motion the means of resolution, ensuring customers are kept informed
- Providing accurate and timely information on the progress of works that is easily understood by the customer
- To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to NVQ Level 2 in a core subject (plumbing, carpentry, electrical) NVQ Level 3 in Plumbing if plumbing is core or currently undertaking the qualification. If you have a lower level qualification along with practical experience and would be prepared to undertake this qualification, we would still welcome an application.
- Awareness of health and safety regulations and working legislation
- Skills in some of the following disciplines – carpentry, plumbing, decorating
- Excellent customer service and communication skills
- Ability to prioritise workloads, work to deadlines and plan ahead
- This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence
- 24 days annual leave plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- £33,702 per annum (rising to £35,476 per annum after 12 months, subject to satisfactory performance)